SAP support services for the future successful business
SAP management is one of the most important and challenging tasks for companies in today’s fast-paced world. It is important to keep your systems running with robust performance and get the best value from the new or existing SAP software. This is possible when you get the best SAP support services offerings for all your existing software. It is better to get the support needed for all your SAP modules rather than paying for full-time SAP resources.
Dynamo infotech assists you with all the SAP enterprise support you need for your products. As an authorized SAP partner, we have gained enough experience to deal with any type of client needs. Outsourcing SAP support services to us can help you save overhead costs and get accurate services when needed
Wide Range of Support Services
Dynamo optimizes your in-house resources by offering you a broad range of SAP support services. We help you focus on mission-critical issues, and enable you to offload day-to-day operations. Our services are ideally suited to organizations that have deployed SAP and are looking to minimize ongoing maintenance and support costs and utilize knowledge transfer to educate their staff and perform Process Improvment
|ENHANCEMENTS & PROJECTS||CONTINUOUS IMPROVEMENTS|
|• Enhancements, acquisitions, divestitures, upgrades||• Training Activities|
|• Year end and other small projects, service packs||• Testing|
|• Functionality Assessment||• Expansion (e.g. GTS, Seasonal procurement)|
|• Feasibility analysis of SAP functionality for business||• Strategic Planning|
|• requirements||• New modules and functional|
By leveraging our skilled professional team working in tandem with your IT department, we can help you leverage SAP investment to reach your company’s goals while providing you a level and predictable cost structure. Our experts can deliver answers to your help desk queries faster, providing SAP expertise at their fingertips and providing you the data to ensure that your SAP performance is meeting your business goals.
SAP SUPPORT SERVICES COVERAGE LEVELS
Dynamo’s Support Services are customized to meet your requirements. We can provide support to supplement your team for FICO, MM, PP, SD, ABAP, Basis – and others – for a fraction of the cost of what you are currently paying.
|LEVEL I||LEVEL II||LEVEL III|
|• SAP & business process||• Easy customization||$• ABAP development|
|• General end-user||• Easy configuration||• SAP script/ smart form development|
|• support||• Troubleshoot program failure||• ALE and EDI development|
|• Create or Restart||• System error research||• Customization of new business units|
|• BATCH jobs||•Focus on “How to” issues • General application diagnosis/ trouble-shooting||•Concentrates on continuous improvements|
How Our Support Solutions Can Benefit Your Organization:
Dynamo’s effective methodology for support and maintenance services delivers continuous cost reduction and stable operation. Here’s how we add value to your organization:
- Dedicated SAP support services to troubleshoot system errors
- Resolve user issues related to transactions and functional issues
- Guide users in the usage of SAP transactions
- Data conversion, ABAP programming
- SAP configurations to implement new business process and new modules
- Dedicated remote consulting for your SAP environment
- Direct access to our talented SAP consultants
- Strengthen your existing team and key users
- Monthly reports on system issues, tickets and performance analysis
- Our SAP Support services focus on regular system health checks for continuous improvements. This proactive approach ensures optimal system performance and spots issues early.