Rise With SAP Support

Every business is completely different to some extent. Choosing your rise with SAP support partner is not always as easy as comparing support services, levels of service, and prices. When choosing your strategic SAP a potentially broader SAP service partner, multiple aspects should be considered to ensure that you have made the best and most appropriate choice.

From your journey to S/4HANA, the impact of closely connected clouds, analytics, relevant industry expertise, and, of course, the connection of the SAP service itself to your SAP roadmap, you need a commitment model that demonstrates a true understanding and appreciation of your business, one that is based on a standard goal to help you get the best from SAP and your in-house SAP expertise.

Rise With SAP support services for the future successful business

Our Rise with SAP support services offers clients a complete range of technical and functional services locally, nationally, and internationally. With our dedicated INDIA SAP support desk, we offer customized SAP packages that meet your unique business needs.

As a certified SAP consulting partner, we tend to perceive that maximizing the value of SAP is critical for your organization. By extending your existing team’s support or providing full support, we assist you to realize SAP’s full potential with our state-of-the-art resources and help you make full use of your investment, ensure business continuity and reduce risk. Our SAP Support Center is a certified SAP Partner Center of Expertise and may provide support at the 1st, 2nd, and 3rd levels across a wide range of SAP modules, both for cloud and local solutions.

With our SAP support services, Get a synchronized experience

Get the consistent and reliable support you would like for all your SAP solutions, no matter how they are deployed– within the cloud, on-site, or in hybrid scenarios. Our SAP drives simplicity by synchronizing our support offerings and reducing the complexity of managing hybrid landscapes dramatically. Regardless of how your software is deployed, You will receive the similar superior support that you expect from SAP retail industry solutions.

Wide Range of Support Services

Dynamo optimizes your in-house resources by offering you a broad range of SAP support services. We help you focus on mission-critical issues, and enable you to offload day-to-day operations. Our services are ideally suited to organizations that have deployed SAP and are looking to minimize ongoing maintenance and support costs and utilize knowledge transfer to educate their staff and perform Process improvement

ENHANCEMENTS & PROJECTS	CONTINUOUS IMPROVEMENTS
• Enhancements, acquisitions, divestitures, upgrades	• Training Activities
• Year-end and other small projects, service packs	• Testing
• Functionality Assessment	• Expansion (e.g. GTS, Seasonal procurement)
• Feasibility analysis of SAP functionality for business	• Strategic Planning
• requirements	• New modules and functional

By leveraging our skilled professional team working in tandem with your IT department, we can help you leverage SAP investment to reach your company’s goals while providing you with a level and predictable cost structure. Our experts can deliver answers to your help desk queries faster, providing SAP expertise at their fingertips and providing you with the data to ensure that your SAP performance is meeting your business goals.

SAP SUPPORT SERVICES COVERAGE LEVELS

Dynamo’s Support Services are customized to meet your requirements. We can provide support to supplement your team for FICO, MM, PP, SD, ABAP, Basis – and others – for a fraction of the cost of what you are currently paying.

LEVEL I	LEVEL II	LEVEL III
• SAP & business process	• Easy customization	$• ABAP development
• General end-user	• Easy configuration	• SAP script/ smart form development
• support	• Troubleshoot program failure	• ALE and EDI development
• Create or Restart	• System error research	• Customization of new business units
• BATCH jobs	•Focus on “How to” issues • General application diagnosis/ troubleshooting	•Concentrates on continuous improvements