SAP Hybris

Go where your customers are: the real power of an Omni-channel solution with Sap hybris solutions

Nowadays, customers decide when and where they want to engage with a provider or a brand. That’s the reason why a real Omni-channel solution like Sap hybris solutions allows you to be ready when your customers are.

• To what extent your company interacts with its customers?
• Are you ready to conduct a real Omni-channel CRM strategy?

Go beyond CRM and bring customer relationships to the digital transformation era by integrating marketing, sales, commerce, and service in one and only platform: SAP Hybris Customer Engagement and Commerce and sap Hana migration

Thanks to SAP Hybris Customer Engagement and Commerce solution portfolio, your organization will take advantage of all the necessary tools to better manage customer relationships, ranging from the first social network interactions to the complete marketing process, sales, services, BI, and the sharing of customer experiences between them.

QUICKLY REACT TO YOUR CUSTOMERS’ NEEDS AND DEMANDS

Your customers want to journey at their pace, through their research, needs, and through the evaluations of the products and services they’re interested in.

Give a personalized and transparent experience to your clients, pro-actively engage them via the communication channels of their choice through a sales or service process.

SAP Hybris Customer Engagement and Commerce is omnichannel at its core. This commerce software helps integrate all digital and physical customer touchpoints onto a single platform – including online, mobile, point-of-sale, call center, social media, and print. Whatever your industry, create contextual, personalized, and relevant customer experiences that boost loyalty and increase sales. Not only Hybris platform does ease your traditional sales cycle, it also allows you to gather comments, detect your clients’ habits and find business opportunities via different web sources thanks to predictive analysics based on HANA database.